Return & Refund Policy

At Liquidation and Wholesale, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

1. Returns Eligibility

You may request a return within [14–30 days] of receiving your order if:

  • The item arrived damaged, defective, or incorrect

  • The item is unused and in its original packaging

Non-returnable items include:

  • Customized or special-order products

  • Final sale or clearance items

  • Perishable or hazardous materials (if applicable)

To start a return, contact us at info@liquidationandwholesale.com with your order number and reason for return.

2. Return Process

Once your return is approved:

  • We’ll provide return instructions and, if applicable, a return shipping label

  • Items must be returned in their original packaging with all components included

  • Returns must be shipped within [7–10 business days] of receiving return approval

3. Shipping Costs

  • If the return is due to our error (wrong or defective item), we will cover return shipping costs

  • For other reasons (e.g., buyer’s remorse), the customer is responsible for return shipping fees

4. Refunds

  • Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund

  • If approved, your refund will be processed within [5–10 business days] and applied to your original payment method

Please note:

  • Original shipping fees are non-refundable

  • Refunds may take additional time to appear on your bank or credit card statement, depending on your financial institution

5. Exchanges

We only replace items that are defective or damaged.
To request an exchange for the same product, contact us at info@liquidationandwholesale.com with your order number and photos of the damaged or defective item.

6. Damaged or Defective Items

If your item arrives damaged or defective:

  1. Notify us within 48 hours of delivery

  2. Provide clear photos of the damage/defect and packaging

  3. Depending on the situation, we may offer a replacement, store credit, or refund

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank or credit card account

  • Contact your payment provider; refunds may take time to post

  • If you still haven’t received it, contact us at info@liquidationandwholesale.com

8. Contact Us

For questions about returns, refunds, or exchanges, reach out to:

Liquidation and Wholesale
🌐 Website: https://liquidationandwholesale.com
📧 Email: info@liquidationandwholesale.com